General Rules

1. Introduction

The internal rules for the campsite are for the benefit of all customers staying within the area of the campsite. The rules set out the obligations arising from the code of conduct for campers while making use of the campsite accommodation facilities and govern the use of the campsite installations and equipment.

Entry to the campsite entails the acceptance and full observance of these regulations which may be supplemented with other rules as the Management sees fit in order to improve the functioning of the campsite and/or the safety of customers. The campsite staff is obliged to ensure that these regulations are observed and to notify to the Management of any violation. Failure to observe the regulations by visitors to the campsite will constitute sufficient grounds for their expulsion.

The price list and general terms & conditions form an integral part of the regulations.

2. Registration of Customers

• On arrival, before entering the campsite, customers must report to reception for registration. When registering, campers must produce identity documents for all individuals intending to stay on the campsite and declare any animals in their possession. Campers must state on arrival whether any of them will be leaving before the others in order to be able to register and account for them separately.

• Places for camper vans, caravans or tents may only be assigned by campsite staff.

• Visitors may only enter the campsite once a day, subject to the agreement of the Management. Visitors, if admitted, must leave an identity document at reception and may park their motor vehicles outside the gates for a maximum of two hours a day, on payment of a deposit of € 15.00 which will be retained should such time exceed two hours. Visitors may under no circumstances use the showers while on the campsite.

• Customers intending to leave their tents, camper vans or caravans on the campsite and leave for one or more nights must notify such absences to reception, ensuring that this is entered on their record of stay. Any unnotified absences will be charged in full.

• Before departing the campsite, customers must notify their departure and settle their bills for services provided. Bills may only be settled during the reception opening hours.

• Customers are requested to pick up their documents on the day they are deposited. The Management assumes no liability for documents that have been forgotten; these may be sent to the owner at the expense of the addressee.

3. Use of Campsite Areas

• Places on the campsite are always exclusively assigned by the Management or the campsite staff and all campers must follow their instructions. Private motor vehicles, particularly those belonging to residents, must always be parked near the relevant caravan, camper van or tent: and it is expressly prohibited to park them on any other parking space; violation of this rule will entail a penalty charge of € 10.00 a day.

• Before leaving the campsite, customers must tidy and restore the areas where they have camped to the state in which they found them.

• If requested, the staff will arrange connection to the central gas supply.

• Electricity cables and TV cables must comply with current standards.

• The Management reserves the right to carry out periodic checks on the campsite to ensure that the number of persons declared matches the number actually present. Any persons discovered on the campsite who have not obtained authorisation for their presence from the Management will be reported as being in breach of the residence obligations under Art. 614 of the Criminal Code.

• Campers may only erect and/or install private structures following their acceptance and authorisation by the Management.

4. Use of Equipment and Facilities

• The campsite has two toilet blocks: the first one is located in the basement of the residence, while the second one is located approximately 100 m (330 ft) to the south (both are shown on the campsite map). While the toilets in one block are being cleaned the other block must be used.

• When using the electrical and sanitary installations or any other equipment on the campsite, customers must observe all rules governing their safety and care and in all cases respect the function and purpose of the various installations and equipment.

• The use of any apparatus, machinery or electrical equipment (cookers, refrigerators, air conditioning units, etc.) that does not meet or observe the standards for use on campsites is prohibited. The electrical power available from the appropriate column will supply a current of up to 3 amps (permitting for example the simultaneous use of lighting, a TV and a refrigerator). The use of equipment requiring a current supply of over 3 amps should be avoided. Any transgression may result in interruption or even permanent damage to the electricity supply. Those responsible for such transgressions will be held liable for any damage caused.

• At the express request of customers, a current supply of up to 10 amps can be provided on payment of all the additional costs arising.

• Should a resident customer require a 10-amp supply for the winter season, this must be notified to reception at the beginning of the season and such current supply must be maintained without interruption for the entirety of the season.

• It is strictly prohibited to leave equipment connected to the electricity supply while the assigned place is unsupervised: in such cases the customer will be held liable under civil and criminal law for all damages, material or otherwise, arising from their negligent and careless behaviour.

• There is a centralised TV service. Customers wishing to use this service must provide the appropriate decoder and connect the TV cable to the socket located next to the propane supply.

• Washing of crockery and laundry is only allowed in the specified areas.

• Washing machines work with coins (euro). Dryer and centrifuge work with tokens (available at the reception). Customers who do laundry by hand and then intend to use the drier must first wring out linen in the spin drier.

• It is strictly prohibited to wash cars, change motor vehicle oil, etc. on the campsite.

• The washbasins, showers, urinals and toilets must be used in accordance with their purpose, taking account of the fact that these are common sanitary facilities intended for the use of all campers.

• Minors are admitted to the campsite only if accompanied by their parents. Children must always be accompanied when using the equipment, when going to the toilets and when playing on the playground. The use of equipment and facilities by minors is however always at the sole risk and responsibility of their parents and/or the persons accompanying them.

5. Custody of Personal Effects and Liability in the Event of Accidents on the campsite

• Every camper is responsible for looking after their own property. The Management thus assumes no responsibility or liability for any damage to, or loss of, objects belonging to campers where such objects have not been properly looked after. The Management also declines all responsibility and liability for any accident or incident occurring on the campsite due to negligence, inexperience or fault of campers.

• Anyone finding lost objects on the campsite must hand them in to the Management.

6. Protection of the Environment on the Campground

• Campers must use the appropriate containers for the disposal of solid waste, located at the wooden shed by the exit to the campsite. Solid waste may not be left or disposed of in areas or places other than the containers provided for such purpose.

• Waste must be sorted by category (i.e. into paper, cardboard, glass, tins, etc.) by using the containers provided on the campsite. Unsorted and wet waste must be disposed of at the wooden shed for this purpose. • Campers must keep the area in which they are staying tidy and clean.

• It is strictly prohibited to damage the plants and equipment on the campsite, to dig holes around tents, to pour hot, salty or waste liquids into the soil, to light fires in the open or to take any other action that might cause harm to the environment.

• It is strictly prohibited to ride motorcycles or scooters on the campsite, except between the entrance and the assigned space.

• All vehicles, including bicycles, must proceed at walking pace on the campsite.

• Engines of motor vehicles or camper vans may not be warmed up or left running on the campsite.

7. Camper Service and Chemical Toilets

• Camper vans can fill up with clean water and discharge waste water at the facilities next to the campsite exit. Ask at reception for the key required to use this service: the specific additive must be added to the water.

• Removable chemical toilets can be emptied at the facilities at the two toilet blocks. Use of this service also requires the specific additive to be added to the removable chemical toilets.

• It is strictly prohibited to dispose of all forms of waste water in areas and/or spaces other than those equipped for this purpose.

8. Public Order and Quiet on the Campsite

• Campers must observe public order and quiet on the campsite.

• Quiet must be observed on the campsite during the times established and indicated by the Management, i.e. from 1 p.m. to 3 p.m. and from 10 p.m. to 07.30 a.m. The following are expressly prohibited during these times: driving motor vehicles around the campsite; causing any noise that might disturb other campers; putting up or taking down tents; holding noisy gatherings..

• Customers arriving after 10 p.m. may park on the campsite parking area and register at the reception on the morning of the following day.

9. Fire Safety

• The campsite has equipment and fire extinguishers: their use by campers is obligatory in the event of fire and/or other emergency.

• No fires may be lit in the open, with the exception of barbecues that meet the legal requirements and are suitable for campsites. Provided there is no risk of fire, the use of charcoal grills is permitted on condition that the smoke does not disturb any neighbours and no damage is caused to the surrounding grass and soil.

• No easily inflammable fuels, explosive materials, etc. may be brought onto the campsite.

• If a fire is discovered on the campsite or its immediate vicinity, it is duty of all campers to take all possible steps to assist in extinguishing the fire.

• Residential campers may not store more than two bottles of gas nearby.

10. Other Rules 

• Dogs must be kept on a leash and under their owners’ control in and around the campsite. Dogs must be accompanied outside the campsite to relieve themselves, or the appropriate equipment (scoop and bag) may as an alternative be used. Owners must on request be able to produce a health certificate for their animals. Owners will be solely liable for any damage caused to third parties by animals.

• All infectious diseases must be immediately reported to the Management

• Campers are asked to notify the staff at reception of any defects or malfunctions affecting the installations and equipment or any breaches of the rules of behaviour.

CONSEQUENCES OF NON-COMPLIANCE WITH CAMPSITE REGULATIONS

• Campers must strictly abide by all provisions of the campsite regulations.

• In the event of a clear breach of the campsite regulations, the Management may immediately proceed to the expulsion from the campsite of any customer committing such violation.